PRIVACY POLICY
May 2025
Your privacy
I take your privacy very seriously. You trust me with your personal information and I will ensure that I look after that information. I take steps to safeguard the information you give me and make sure you are happy with how I use it.
This privacy policy sets out:
• Why I collect personal information
• What sort of information I store
• How I look after that information
• How I use that information
Please read through carefully and contact me if you have any questions. If you want me to show you your personal data or destroy it, please email me sharonhowell@ebbingtides.co.uk
This privacy statement applies to:
Information you give by email, through Facebook messenger and in person.
Who am I?
My name is Sharon Howell. I operate under the name Sharon Howell of Ebbing Tides - Therapy in Nature which is registered to my home address.
What information do I collect?
Before you embark on Cold Water and Nature Therapeutic Sessions with me, I collect information via my online questionnaire. I ask you to fill this in online ahead of your session.
It’s likely that we will also communicate via messenger and/or email and a Facetime call.
The data that I collect is:
• Your name
• Your contact details
• Your next of kin’s name and contact details
• Your doctor's name and contact details
• Medical history
• Details of medication that you take
• Exercise aims and history
• Details about your lifestyle
How do I use personal information?
When taking part in exercise, it’s important that I know certain pieces of information for the sake of your safety. I use your data for the following reasons.
• To contact you about our sessions. .
• To make me aware of your physical and medical profile, and to help me understand how to tailor session.
• So that if you have an accident or become ill I can:
- Contact your next of kin;
- Relay important information about your health and medication to medics and emergency services.
What legal basis do I have for processing your personal data?
I will process your data under the following legal grounds:
Consent: I ask for your consent to store your details and take session photographs. You can email me at any point and ask that I destroy all personal data that I hold for you.
Contract: the agreement between you and I is that I use your data for the purposes of giving you Therapy in Nature sessions that may involve open water safely.
When do I share personal data?
I treat your personal data confidentially and will never share it with anyone other than that described below.
The only circumstances under which I would disclose or share it any of your personal data is if you were to have an accident and I needed to tell medics about your health conditions and any medications you were taking.
How do I secure personal data?
I take measures to protect personal information keeping it in password-encrypted files online and on my personal home computer. Nobody has access to these files other than me.
How long do I keep personal data for?
I will keep your data for 2 months after you have completed the Therapeutic sessions. After this time, or at any time you ask me, I will: Delete any electronic files or emails.
Your rights in relation to personal data
Under the GDPR, you have certain rights to access and control your personal data. That means that at any time you can:
• ask to see what data I have about you
• correct or delete personal information
• withdraw your consent
• restrict what I can do or raise an objection
• lodge a complaint with the Information Commissioner’s Office
How to contact me?
The best way to get in touch if you have questions or concerns about my privacy practices, your personal information, or to file a complaint is by email – sharonhowell@ebbingtides.co.uk